Keyaki Plate Φ29㎝

〇Product usage precautions

• Please make sure to serve food on the wooden part. Avoid placing food directly on the resin part. Please use a sheet or small plate.
• Epoxy resin has a heat resistance of about 60-80℃, so if you place a hot cup or other object directly on it, it may discolor or deform. Be sure to use a coaster or other covering. Do not use in a microwave or oven. This may cause damage or deformation.

How to wash

• Do not use a dishwasher as it may cause damage.
• Resin is sensitive to high temperatures, so do not immerse it in hot water above 40°C.
• Avoid immersing in water for long periods of time.
• Use a soft sponge or cloth to prevent scratches on the resin parts when using a hard sponge or brush.
• Use a neutral detergent as strong alkaline or acidic detergents may damage the resin surface.
• Do not use solvent-based cleaners such as alcohol or thinner as they may damage the surface.

Storage method

• Store out of direct sunlight and in a cool, dry place, as this may cause the wood to warp or crack.

• If there is an initial defect (crack on arrival), please contact us within 7 days of receiving the product. We will exchange it for a replacement or refund it free of charge.
• As a general rule, we do not accept returns or exchanges for reasons of customer convenience (such as differences in the product image).
• We cannot accept returns or exchanges for products that have been used or damaged due to customer negligence.

- Shipping fees, customs duties, etc.

• The price of all our products includes shipping.
• Please note that customs duties and import taxes may apply depending on the country or region. In that case, the customer will be responsible for these charges.

Regarding delivery

• We will ship your order within 3 business days after your order is confirmed. After that, it usually takes 3-5 days for delivery.

*Delays may occur due to customs procedures in each country or region, weather, or social conditions.