Return & Refund

  • If there is an initial defect (crack on arrival), please contact us within 7 days of receiving the product. We will exchange it for a replacement or refund it free of charge.
  • As a general rule, we do not accept returns or exchanges for reasons of customer convenience (such as differences in the product image).
  • We cannot accept returns or exchanges for products that have been used or damaged due to customer negligence.